Privacy and cookies

What information we collect

We receive, collect and store all information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to specific pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information, comments, feedback, product ratings and recommendations.

Orders

When you make a transaction on our website, as part of the process we collect the personal information you provide us, such as your name, address and email address. Your personal data will only be used for the specific purposes listed above.

We collect such non-personal and personal data for the following purposes:

To provide and manage services;

To provide ongoing customer assistance and technical support to our users;

To be able to contact our visitors and users with general or customized notices and promotional messages related to the Services;

To create aggregate statistics and other aggregated and/or identified non-personal data that we or our business partners may use to provide and improve our services;

To comply with applicable laws and regulations.

Storage, Use, Sharing and Disclosure of Visitors' Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your information may be stored through Wix.com's data storage, databases, and general Wix.com applications. Your data is stored on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard , American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications come into effect immediately after they are published on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Bow Candles uses cookies to measure visits, improve user experience and display advertisements.

With these cookies, we cannot identify you online, we do not have access to your computer or your web browsing.

In addition to the cookies necessary for the website to function, we also use:

– Google Analytics (anonymized) / helps to monitor website visits / cookie duration: up to 3 years

– Facebook / helps to show you interesting content and ads on Facebook / cookie duration: up to 1 year

You can delete or disable cookies through the settings in your browser. If you disable cookies, some parts of the Bow Candles website may not work properly for you.

MORE INFORMATION

For any questions regarding privacy, personal data and cookies when using the Bow candles website, you can contact us.